Giving members the ability to fully control the privacy of their content is a core objective of The Glass Files.

At The Glass Files, we have very strong reasons to believe that the ability to control one's privacy on the Internet is an increasingly important priority, the mismanagement of which can have detrimental consequences.

As a result, we've dedicated as many resources as we could muster to ensure that you will always retain full control over who you share your content with.

If you share an item of yours with a group (such as a family you're a part of), that item will be viewable by all members of that family, until you un-share the item.

In addition, the family host (the person paying for the Family account) and family historians (members of the family who manage family items and family members) will have the ability to share that item with the Community (viewable by other member of The Glass Files), or with the World (viewable by the public Internet).

But in all cases, you will be notified that an item you shared with a group, has been shared to a wider audience, and you will always be able to remove an item from any group, if you decide you want to.

We want you to share your items with whoever you want, because that's the ideal method for weaving your personal and family stories into the fabric of History - but we also strongly believe that it should be your decision - not ours!

Now for the legalese: collects user and customer information to guarantee a high quality experience on the web site and mobile app. We respect your privacy and are committed to maintaining and using this information responsibly.

This Privacy policy addresses the use and disclosure of personal information we collect from you. By visiting our web site, or providing your information to us, you are accepting the practices described in this Privacy policy.


GENERAL BROWSING INFORMATION gathers navigational information during each visitor's use of our web site. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected.

The navigational information tells us about the use of our web site by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our web site and services (i.e. the time it takes a visitor to connect to our web site or download pages).

Behavioral data collected through the use of cookies will not be shared with a third party.

While we implement the above security measures on this site, you should be aware that 100% security is not possible on the Internet.

PERSONAL INFORMATION will ask you to provide personal information when you register for a personal account, create a family account, browse your user accounts, process transactions, and when you sign up to our emailing list. We also collect your personal information when you enter a contest or participate in a survey.

Categories of information collected include name, gender, member affiliation, email address, mailing address, telephone number, order information, and credit card information.

SECURITY STATEMENT employs firewall technology and secure socket layer (SSL) certificate authentication for all personal information, including credit card information. In addition, it is our policy not to send your credit card number via email. This is a practice we encourage you to adopt in all of your Internet activities.

USING PERSONAL INFORMATION WE COLLECT ONLINE uses the personal information we collect from you to deliver products that you have ordered, to fulfill requests that you have created, to contact you or the product recipient(s) in the event of order or delivery difficulties, for verification purposes, to respond to your inquiries, and to deliver services and information about our products or web site, including adding you to The Glass Files emailing list and to our print catalogue mailing list when you register and/or purchase a subscription.

We will use the information you provide when you sign up for The Glass Files emailing list to send you updates about The Glass Files products, promotions and events. In addition, we will use your name, mailing address, and email address provided during such registration, in all the ways described in this privacy statement.


The Glass Files newsletter allows you to receive exclusive information about special offers, media events, new products, and The Glass Files news.

If at any time you would like to stop future delivery of The Glass Files newsletters, please follow the unsubscribe instructions located at the bottom of each message. Asking to be removed from The Glass Files emailing list will not prevent you from receiving email communications relating to any online order you place at, requests to participate in surveys about our products, or other operational email communications.


We use third parties to help us provide services to you such as fulfilling orders, processing payments, monitoring site activity, ensuring information security, maintaining our database, and administering email communications.

If you make a purchase through, the information you provide will be added to a database. may occasionally provide you with the opt-in opportunity to receive email messages from third parties. If you do opt-in, we will share your email address with the specific third party you have opted-in with.

There is a possibility that The Glass Files could merge with, acquire, or be acquired by another business entity. If such an action occurs, some or all of the personal information collected about you would be shared with this entity, as well as retained by The Glass Files.

You should be aware that we may disclose specific information about you if required to do so by law, or based on our good faith belief that it is necessary to conform or comply with the law, or is necessary to protect the users of our web site, or the public.


If you are visiting from a location outside of the USA, all information you provide will be maintained on our web servers and/or internal systems located within the USA, and protected as noted in this Privacy policy.


To ensure compliance with federal law, does not knowingly collect or maintain information provided by children under the age of 13.

For further information, consult:

For your convenience, our web site may contain links to other sites. Links that appear on should not be deemed to imply that we endorse or have any affiliation with the linked web sites.

The Glass Files is not responsible for the privacy practices or the content of such web sites. We encourage you to review the specific privacy policies of each site you visit.


Please visit this page to view material changes, if any, made within the last thirty (30) days with respect to categories of information collected at or material changes in how we use information collected at

Your continued use of this web site after any changes to these terms are posted will be considered acceptance of those changes.

If you have questions or concerns with respect to our Privacy policy, please contact us at

This Privacy policy initially became effective September 1, 2016.

This Privacy policy was updated and became effective April 15, 2018.